We are very grateful for Martine and the team at Gateway Funerals for everything they did for mum and our family. Martine was not only considerate, compassionate and comforting, but took care of us and the process, patiently explaining different options to us. The suppliers that they used for livestream, flowers and booklets were all high quality. Thank you, Martine and the team for all your help and support during the difficult time.

Gateway Funerals gave Dad a farewell beyond our expectations; he would be so happy. Brendan is so in tune with the emotional side, so respectful and diligent. We thank all the staff who answered emails within minutes. The establishment was immaculate, and a huge load was lifted from our shoulders. The catering was perfect, the flowers perfect and our celebrant, Anne Edwards, was 10,000% perfect! Absolutely nothing went wrong; we can highly recommend them.

We’re very grateful to Gateway Funeral Services for their compassion and professionalism during the loss of both my parents in 2025. They made a difficult time much easier to navigate. A special thank you to Martine whose care and support meant the world to our family. Highly recommend. Thank you Louise, Amanda and Katie.❤️

​I want to express my deepest gratitude to the entire team for the incredible care you provided during such a painful time. You didn't just organize a service; you created a warm and dignified farewell that truly helped ease the weight of my grief. ​A special thanks to Martine, whose patience and dedication in answering every question and meeting every request made a world of difference. Your professionalism, combined with the wonderful celebrant/host, turned a difficult day into a beautiful tribute. Thank you for your warmth and for treating my loved one with such grace.

I can’t thank the team at Gateway Funerals enough! They were wonderful. The process was stress free and we had a wonderful memorial for my much loved Brother. I would highly recommend their services.

Our family used Gateway Funerals for my brother Shannon’s service and we couldn’t be more grateful for how they looked after us. From the first conversation right through to the day of the service, they were kind, patient and very easy to deal with. During a really difficult time they helped guide us through everything and took a lot of the stress off our shoulders. The service itself at Bunurong Memorial Park was handled beautifully and everything ran smoothly. It meant a lot to our family knowing Shannon was being looked after with such care and respect. A big thank you to the whole Gateway team for helping us give my brother the send-off he deserved.

Martine was so considerate, thoughtful and caring throughout the whole process. She made each step so simple for us to deal with in such a difficult time. Thank you so much for everything

I would like to share my sincere thanks and gratitude to Dina at Gateway Funerals. She helped guide my family through the entire process with warmth, kindness, compassion and provided such a personal service to us. She truly went above and beyond to ensure that everything went smoothly and that my father had the best possible send off. Thank you Dina. You helped us more than you know.

Extremely personable and professional. Appreciated their individualized care and attention.

Following the death of a family member, we utilised the intermediary services offered by Gateway Grant whilst we arranged a separate funeral directing service for at the request of other family I have to say, I was so blown away by how kind and helpful they were. With ultimately no gain for themselves, they responded within 2 hours for transfer purposes, collated all the documentation and forwarded it on promptly to the incoming service provider. They were easily contacted, absolutely lovely on all interactions, highly responsive and above all else: shockingly effective and efficient. They really made the first 24 hours easier for us. It was the family’s ultimate decision to utilise existing contacts for the services that followed but I have kept this number and this service in mind for future reference. Thank you everyone - especially Judy at reception